Dangote Group Recruitment for
Customer Service Representatives
Last
Modified on January 25th, 2017 By Webmaster
Dangote
Group is recruiting for Customer Service Representatives.
Job
Title: Customer Service Representative, NASCON.
Organization: Nascon
Allied Industries Plc. (NASCON)
Employment
Type: Full Time
Job
Location: Lagos
Job
Specifications:
- Manage large amounts of incoming calls, creating and maintaining customers account information
- Attract potential customers by answering product and service specific questions and cross-selling
- Resolve product or service complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction
- Build sustainable relationships of trust through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents
Requirement: Proficiency in one or two Nigerian
languages, an advantage.
Apply
Before: 30th
January, 2017.
How
to Apply: Interested
and qualified candidates should send their CV’s and cover letters to:
careers@dangote.com
Organisation
Description:
The
Dangote Group is a diversified and fully integrated conglomerate with interests
across a range of sectors in Nigeria and Africa. Current interests include
Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products,
Transportation and real estate with new initiatives in the Oil and Gas,
Telecommunication, Fertilizer and Steel sector of the economy.
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