Vacancy at Dangote Group

The Dangote Group is a diversified and fully integrated conglomerate with interests across a range of sectors in Nigeria and Africa. Current interests include Cement, Sugar, Flour, Salt, Pasta, Beverages, Noodles, Poly Products, Transportation and real estate with new initiatives in the Oil and Gas, Telecommunication, Fertilizer and Steel sector of the economy.

We are recruiting to fill the following graduate positions below:

Job Title: Customer Service Representative
Location: Lagos
Organization: Nascon Allied Industries Plc. (NASCON)
Employment Type: Full Time
Job Description

• Manage large amounts of incoming calls, creating and maintaining customers account information
• Attract potential customers by answering product and service specific questions and cross-selling
• Resolve product or service complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents

Requirement:

• Proficiency in one or two Nigerian languages, an advantage.

Job Title: Executive Assistant to MD, NASCON
Location: Lagos
Organization: Nascon Allied Industries Plc. (NASCON)
Employment Type: Full Time
Job Description

• Ensure smooth running of the office of the group MD by facilitating workflow for the MD and establishing priorities in response to immediate work demands.
• Develop and draft letters, memos, or reports to communicate the MD’s decisions, ideas and agenda
• Support MD’s attendance and participation in committee meetings and external meetings/ events through timely reminders and provision of minutes, agenda and support documents as required
• Manage and monitor a variety of information impacting the MD’s responsibilities by routinely coordinating and facilitating solutions with MD, Internal and external contacts fir following commitments through to completion.
• Coordinate research, summarize and interpret information to supports MD’s presentations and recommendations.
• Manage communication between MD, reporting staff, other units and customers (internal and external) for the purpose of relaying instructions, information and gathering feedback required by MD.
• Manage the office budget for the MD by coordinating budgetary affairs and expense reconciliation with the finance unit.
• Manage travel itinerary and organizes requirement of attendance for conferences, retreats, and/or events for the MD

Application Closing Date
30th January, 2017.

Method of Application
Interested and qualified candidates should send their CV's and cover letters to: careers@dangote.com