Job Title: Guest Relations
and Events Coordinator
Location: Lagos
About Andela:
Andela is developing a corps of high-quality technology talent
across the African continent that will drive the current and future phases of tech-enabled
growth around the world. With the fastest growing population and highest youth
population in the world, we believe Africa is one of the greatest untapped
markets for talent development.
At Andela, we find the brightest young people in Africa, train
them to be world-class developers, and connect them with employers around the
world looking for top technical talent. Passion, excellence, entrepreneurial
spirit, and rejecting the status quo are just a few of the things that Andela
team members have in common.
We have a vision to train 100,000 world-class developers in the
next 10 years – and we want you to help make it happen
About the Guest Relations and Events Coordinator Role:
We are looking for a Guest Relations and Events Coordinator who
will be a positive self-starter and has excellent organizational, project
management, and communication skills, with an interest in the
technology/software industry. The events coordinator will manage both internal
and external events and will be the frontline officer to all visitors, clients
and staff at Andela. The role will involve providing Andela high profile
clients with superior customer service thereby creating a memorable and genuine
experience while also promoting the company.
Responsibilities
Coordinate, supervise and manage activities associated with
high-profile guest visits to Lagos Office and actively build awareness of the
Andela brand
Coordinate logistics for Andela Events and provide on site support when needed
Liaise with Partners as required
Manage special event planning and coordination, menu planning, and overall budgeting for events
Manage Lagos Visitors (Non-Andela) and Events Calendar
Engage with and inform all internal stakeholders involved in events and visits as required to ensure that all events and visits meets Andela’s quality standards
Ensure that Andela’s brand is well represented in all communications regarding events and visits.
Interact with employees/guests/clients and ensure they feel welcome upon their arrival at Andela
Coordinate and supervise activities for employees/guests/clients and be able to attend to queries, needs and requests
Ensuring excellent customer service and quality delivery to guests/clients
Handling guest/client mails and messages, and answering telephone calls
Communicate quarterly schedule of guests/client visits and events to employees of Andela
Liaise with Media and Design team in creating communication pieces to announce high profile guest/client visits to Andela
Schedule meetings and update google calendar with events taking place at Andela
Ensure the Andela safety, security and loss control policies and procedures are complied with at all times
Be aware of Andela’s fire and emergency procedure
Qualifications, Skills and Abilities
Coordinate logistics for Andela Events and provide on site support when needed
Liaise with Partners as required
Manage special event planning and coordination, menu planning, and overall budgeting for events
Manage Lagos Visitors (Non-Andela) and Events Calendar
Engage with and inform all internal stakeholders involved in events and visits as required to ensure that all events and visits meets Andela’s quality standards
Ensure that Andela’s brand is well represented in all communications regarding events and visits.
Interact with employees/guests/clients and ensure they feel welcome upon their arrival at Andela
Coordinate and supervise activities for employees/guests/clients and be able to attend to queries, needs and requests
Ensuring excellent customer service and quality delivery to guests/clients
Handling guest/client mails and messages, and answering telephone calls
Communicate quarterly schedule of guests/client visits and events to employees of Andela
Liaise with Media and Design team in creating communication pieces to announce high profile guest/client visits to Andela
Schedule meetings and update google calendar with events taking place at Andela
Ensure the Andela safety, security and loss control policies and procedures are complied with at all times
Be aware of Andela’s fire and emergency procedure
Qualifications, Skills and Abilities
As the ideal candidate for this role you:
Hold a University degree/Higher Diploma in Hospitality
Management, Business Administration or Business related fields
Must have good knowledge of MS Excel, Google Apps , Dropbox and other Office tools Skills
Have prior experience in a start-up/fast growing organization
Are outgoing and have a cheerful personality
Have a service oriented mindset and drive
Have excellent problem resolution skills along with outstanding communication and listening skills
Must be familiar with industry’s latest trends
Have sound decision making skills
Have proficiency in English, multilingualism will be considered an asset
Have excellent telephone manners
Must be an all around awesome person – we have a strict no jerks policy at Andela
Benefits & Compensation
Must have good knowledge of MS Excel, Google Apps , Dropbox and other Office tools Skills
Have prior experience in a start-up/fast growing organization
Are outgoing and have a cheerful personality
Have a service oriented mindset and drive
Have excellent problem resolution skills along with outstanding communication and listening skills
Must be familiar with industry’s latest trends
Have sound decision making skills
Have proficiency in English, multilingualism will be considered an asset
Have excellent telephone manners
Must be an all around awesome person – we have a strict no jerks policy at Andela
Benefits & Compensation
Full-time compensation
Medical coverage
Breakfast and Lunch provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Medical coverage
Breakfast and Lunch provided daily
Beautiful working environment
Opportunity to work with the brightest minds on the planet
Oh, and a chance to change the world!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
How to apply:
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